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Privacy Policy


Last updated: November 2026

At Abbeymet Supplies, we take your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how it is used.

We have written this policy in plain English to make it as clear and easy to understand as possible.

This Privacy Policy may be updated from time to time to reflect changes to the website, legal requirements or the services we use. The latest version will always be published on this page.


Who we are

This website is operated by Abbeymet Supplies Limited, a company registered in England and Wales (company number 08770734). Our registered office is Lynwood House, Crofton Road, Orpington, Kent BR6 8QE.

We supply lead and roofing materials to the roofing trade from Unit 6-8 Crayfield Industrial Park, Main Road, Orpington BR5 3HP.


Information you provide

The only personal information you are asked to provide on this website is through our contact form.

This consists of:

  • Your first and last name
  • Your phone number
  • Your email address
  • Any information you choose to include in your message

Your enquiry is sent directly to our email inbox and is not stored within this website.

We use this information solely to respond to your enquiry and provide the information, quotes or products you have asked about.

We do not sell, rent or share your personal information for marketing purposes.


Our products pages

Our products pages are a catalogue only. You cannot place orders or make payments through this website.


If you become a customer

If you buy from us, we keep the information needed to supply your order, produce invoices and meet our legal and accounting obligations.

This information is kept securely and only for as long as necessary.


Website Analytics

This website uses Google Analytics 4 to help us understand how visitors use the site and to improve it.

Analytics information may include pages visited, time spent on the website, device type, browser type and approximate geographical location. This information is aggregated and is not used by us to identify individual visitors.

Analytics are only enabled if you choose to accept Statistics cookies through the Cookie Settings.


Cookies

This website uses cookies and similar technologies to make sure the website works correctly and, if you choose to allow them, to help improve the website through anonymous usage statistics.

Some features, such as the map on our Contact page provided by OpenStreetMap, may also require cookies or similar technologies.

You can choose which optional cookies to accept using the Cookie Settings shown when you first visit the website. You can change your preferences at any time.


Spam protection

To help protect this website from spam and automated abuse, our contact form is protected by hCaptcha.

When you submit the form, hCaptcha may collect technical information such as your IP address and browser details to check that the form is being sent by a person rather than an automated system. This information is used by hCaptcha solely for security and spam prevention.


Why we use your information

We use the information from our contact form because we have a legitimate interest in responding to your enquiry.

If you become a customer, we use your information to supply our products and to meet our legal and accounting obligations.

Website analytics are only used where you have given your consent through the Cookie Settings.


How long we keep information

If you contact us but do not become a customer, we keep your enquiry only for as long as we need it to deal with your request.

If you become a customer, we keep relevant information for as long as needed to supply our products and to meet legal and accounting requirements.


Your rights

Under UK data protection law, you have the right to:

  • Ask for a copy of any personal information we hold about you.
  • Ask us to correct information that is wrong.
  • Ask us to delete your personal information where appropriate.
  • Object to certain types of data processing.
  • Withdraw your consent to optional cookies at any time through the Cookie Settings.

If you would like to use any of these rights, please contact us at sales@abbeymet.co.uk or call 01689 827732.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.


Third-party services

This website currently uses:

  • Google Analytics 4 – for anonymous website analytics (only with your consent).
  • OpenStreetMap – for the map on our Contact page.
  • hCaptcha – to help protect our contact form from spam and automated abuse.

These services are only used to improve the functionality and usability of the website.


Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at sales@abbeymet.co.uk, call 01689 827732, or write to us at Unit 6-8 Crayfield Industrial Park, Main Road, Orpington BR5 3HP.